The practice of business is not “culturally-neutral”…

We are all cultural-beings, and every encounter is necessarily cross-cultural. While many persons report having no problem working with diverse others regardless of their racial, ethnic, religious, or national identities, many struggle to do so in practice and remain unresponsive to the needs of diverse cultural groups. Indeed, many employee and healthcare codes of conduct necessitate culturally-responsive care—not culturally-blind care. While the intent may be positive, when we seek to treat everyone the same regardless of their cultural background, culture becomes irrelevant and we fail to address the reality of disparities in health and equity.

Training in culturally-responsive services requires a great deal of skill and comfort in discussing topics that are ordinarily avoided. Any such facilitator must also be highly sensitive to individual differences in age, disability, religion, ethnicity, race, sexuality, nationality, and gender, and how these identities impact discussion.

A core feature of current PhD coursework in counseling psychology is multiculturalism, and we have received extensive formal education in topics of social location, cultural humility, intersectionality, privilege/oppression, ethnocentrism and implicit bias, health/care disparities, the social determinants of health, and facilitating difficult dialogues. We have applied this training to the creation of an award-winning curriculum in culturally-responsive healthcare and are proud to bring this experience to offer scalable solutions for your organization. Far from “checking the diversity box,” we offer a training that is highly interactive, engaging, and leads to practiced skills and real behavioral change.

To learn more about our services or to schedule a free initial consultation, please use the link below.