Candidate and Employee Selection
When it comes to getting the right hire, many of us feel we can read between the lines during an interview. We often believe in gut instinct and that we will “just know” when we are in the room with a good candidate. The difficulty is that “intuition” is actually something that can be defined and studied (i.e. the availability heuristic, among other terms), and our intuition turns out to be full of systemic errors. “Trusting our gut” simply doesn’t cut it in employee/candidate selection given the considerable time expense of managing poor performing employees and the financial cost of a bad hire.
The most common approach to improving the validity and reliability of interviews is structuring, but just how exactly to structure an interview to provide the most valid and reliable data is a complicated process. While many organizational consulting firms support Behavioral Interviewing as a best practice (i.e. asking candidates about example behaviors, not opinions), few recognize the importance of job task analysis in making this process directly relevant to your organization. For example, many of the behavioral questions well-suited to sales positions are not at all relevant for healthcare providers, and vice-versa.
Our Approach:
Our targeted solution to Candidate Selection is:
Conduct a streamlined assessment of all stakeholders in the interview process to understand pain points and how interviews are currently being conducted,
Job/task analysis to understand what traits and behaviors identify the highest performing candidates in your organization and field,
Generation of only the most relevant situational & past-behavior questions to maximize sensitivity/specificity of your interviews,
An enjoyable, highly interactive training that ensures all stakeholders in the interview process have the tools they need, feel confident in interviewing, and believe in the value of the proposed solution,
Ongoing consultation as indicated to assist with revisions to the process, development of personality/performance surveys, probing/elaboration on questions, and how to handle interviewee reactions.
For more information about our rates or to schedule a free initial organizational consultation, please click the button below. We sincerely look forward to working with you.